HOP, FLIP and JUMP
Human and Organisational Performance makes the biggest difference when it's built into the tools and systems that an organisation relies on. Let's stop explaining, start integrating.
- How do we move beyond explaining Human and Organisational Performance (HOP) and integrate it seamlessly into the tools and techniques people use?
- How do we make a start when somebody brings us a concept or a tool and asks us to “do HOP on it”?
- How do we find HOP solutions for problems given to us in traditional terms, such as “get people to concentrate”?
Simon Robinson and Diane Chadwick-Jones will talk about what's worked for them in integrating HOP, proposing the “HOP, FLIP and JUMP” framework for tackling integration challenges:
- The HOP – identifying the principles and HOP concepts that apply to a challenge.
- The FLIP – the magical moment when we reframe the problem in HOP terms.
- The JUMP – the HOP-compatible solution that allows us to make a leap forward in addressing the problem.
The conversation will be illustrated with examples from real organisations who have reframed problems and integrated HOP.
