Investigating Quality & Safety in Pharma - A Case Study
Have you ever wondered about how investigations in your Company can leverage Human and Organisational Performance (HOP) practices to achieve better and unexplored results?
Daan Purbrick and Cesare Bernardini will present a case study of combined Safety/Quality investigation, how they associated HOP principles to traditional investigational ones and how the outcome transformed the understanding of the leadership team.
This case study touches on subjects such as: understanding the direct cause vs the root causes of an incident, going beyond the human error, and improving Safety/Quality Culture by not working on Safety/Quality culture.
This session is a networking and discussion meet-up.
