Provider: Guildford Ergonomics
Location: Online, at Client Sites or location flexible / by agreement.
Duration: 1 day (6 hours plus lunch break – duration by agreement with client).
Knowledge/experience needed: No prior Human Factors or Ergonomics experience is needed – Delegates should have an interest in learning about human motivation and the factors that influence behaviour and performance – both positive and negative.
Who should attend?
This course is for anyone who is interested in understanding about the factors that underpin and influence safety and health-related behaviours at work. It is particularly aimed at anyone responsible for ensuring employees / team members work safely. The training helps to shed light on why the equipment provided and methods established are not always used, and how you can start to move people to better behaviours.
Why should you attend?
The course provides a basis for understanding why people act in ways that are unsafe or unhealthy. The focus is on the workplace / work activities but the knowledge can be applied to behaviour in any sphere of activity. This understanding is a vital step to managing behaviours and anticipating when things may not go as planned. The knowledge provided in the course will also help delegates work with their organisations towards a just and learning culture where distinctions are made between honest mistakes, and wilful acts. The course looks at behaviour influencing theories and introduces the key pillars of influence which are important to helping employees make positive changes.
What will you learn?
You will learn about the types of mistakes and errors that are common throughout all work sectors, and the ways that these are shaped by a wide range of factors. This learning includes key behavioural models at the individual level and we also look at the role of organisation culture. In addition to these human factors aspects we look at how as individuals we can influence behaviours and move people towards safer and healthier working practices.
Delegates will have an increased awareness of how situations and precursors can set people up to make mistakes and cut corners etc. Delegates will also gain an awareness of how to plan direct interventions and influence more positive behaviours.
The course comprises pre-course reading and a short preparation exercise. The training session is a combination of discussion, breakout exercises and information presented by slides.
There is an online feedback process at the end of the course, however delegates are not formally tested. Our view on successful delivery will be based on discussions and interactions during the training.
Slides, pre-course reading and reference materials.
Slides – pdf post-course for online training, handouts and pdf for face-to-face training.
About Guildford Ergonomics
Guildford Ergonomics Ltd is a CIEHF-accredited consultancy run by Ed Milnes (CErgHF, MScEng). Ed is a chartered and registered member of the Chartered Institute of Ergonomics and Human Factors (CIEHF).
Ed’s background is BSc(Hons) Psychology and MSc(Eng) Work Design and Ergonomics. He worked for over 15 years in the Health and Safety Executive as an Ergonomist and Specialist HM Inspector in Ergonomics and Human Factors.
Since 2015 Ed has been working in the private sector providing support to a range of clients in areas of risk assessment, Human Factors analysis, development of procedures and Ergonomics and Human Factors training.