About us
Established: 2018
Indemnity: Company
Total consultants: >10
Pendyne is a UK-based Human Factors and Ergonomics consultancy specialising in the rail industry. We support rolling stock manufacturers, infrastructure programmes, control systems providers, and operators to integrate human factors throughout the design and operational lifecycle.
Our work reduces human error, improves safety performance, enhances usability, and ensures regulatory compliance across complex railway systems.
Rail Human Factors Services
Human Factors Integration (HFI) for Rail Projects
We provide end-to-end Human Factors Integration across the V lifecycle, from concept through design, testing, acceptance and in-service review. Our services include:
- Human Factors Integration Plans (HFIP)
- Human Factors Issues Logs (HFIL)
- Requirements management and assurance reporting
- Stakeholder and user engagement and user acceptance
- Support through approvals and entry into service
We work across new build, refurbishment and mid-life modification programmes.
Rolling Stock Human Factors & Ergonomics
Specialist support for passenger and freight rolling stock, including:
- Cab ergonomics and driver workstation design
- Driver Machine Interface (DMI) and Human Machine Interface (HMI) design
- Alarm strategy and controls optimisation
- Anthropometric analysis and human CAD modelling
- Human error and workload assessment
- Mock-up, simulator and train-based usability testing
Experience includes AC (OHLE), DC (third rail), diesel, battery and hydrogen traction systems, and Human Factors integration for ERTMS / ETCS and in-cab signalling.
Passenger Saloon & Accessibility Design
Human-centred design for passenger environments, including:
- Passenger Information Systems (PIS)
- PRM and accessibility compliance
- Seating, call-for-aid and emergency equipment
- Usability evaluation and passenger trials
Control Room & Signalling Human Factors
We support the design and assurance of rail control rooms and signalling environments through:
- Control room layout and workstation ergonomics
- HMI design and alarm management
- Task analysis, Day in the Life Of (DITLO) and human error / reliability studies
- Mock-up validation and usability testing and assurance documentation
Depot & Maintenance Ergonomics
Design for maintainability and depot optimisation, including:
- Depot layout ergonomics
- Pit depth and access design
- Task analysis and workload assessment
- Equipment integration and logistics usability
- Stakeholder engagement and user-led design reviews.
Human Error Investigation & Operational Safety
Independent investigation of rail incidents focusing on human factors and organisational causes. We apply structured error analysis, interviews and observation to identify root causes and implement practical corrective actions aligned with RSSB incident factors and safety culture improvement.
Human Factors Training & Safety Culture
Targeted training for rail leaders, engineers and operational teams to reduce human error, improve behavioural safety, and strengthen operational performance.
Human Factors in Rail Cybersecurity
Integration of human factors into rail cybersecurity programmes to reduce user-driven risk, improve system usability and strengthen organisational resilience.
Professional Standards
All Pendyne Human Factors consultants are degree-qualified and Chartered, or working towards Chartered status, through the Chartered Institute of Ergonomics and Human Factors. We maintain active Continuing Professional Development to ensure our advice reflects current industry standards and best practice.
Why Choose Pendyne?
- Specialist UK rail human factors consultancy
- Experience across rolling stock, depots, control rooms and infrastructure
