Learning From Adverse Events
Transforming Errors into Insights
This "Learning from Adverse Events" micro-learning course, lasting one hour, delves into how adverse events in organisations are more often caused by systemic issues than by individual faults. It examines the dynamics of how human interactions with systems can result in mistakes, emphasising that these errors frequently indicate wider systemic challenges. The course focuses on how to learn from these incidents to improve the overall system.
