Designing for Healthcare

In this collaborative webinar, we look at the impact of human factors in the design and use of a range of medical devices.

About this event

In this webinar, the second to be organised as a result of a collaboration between the Chartered Institute of Ergonomics & Human Factors and the Israel Human Factors and Ergonomics Association (IHFEA), we look at the impact of human factors in the design and use of a range of medical devices. Experts from Israel, the Netherlands and the UK share their insights with you about the challenges involved and how they were overcome.

In her talk, Avital Zik shares examples from her unique experience in leading the human factors work of the Medtronic Lung Navigation system. Today lung cancer care is too invasive, ineffective, inefficient, difficult for users — and too late. Their mission is to change that and transform the future of lung care.

Inclusive design is the design of mainstream products and services that are accessible to, and usable by, as many people as reasonably possible, without the need for special adaptation. Jon Mason reveals how Philips applies inclusive design in their new product development. Hear a case study about how Philips designed a new MRI patient table to be as inclusive as possible by including and learning from people with lived experience.

Treatment for long term chronic conditions such as rheumatoid arthritis often requires weekly or monthly injections. Designing products that allow patients to easily and confidently manage their own treatment regime at home offers many benefits but obviously requires a design that is suitable for lay users. Human factors has become a highly regulated field within medical device development. Miranda Newbery draws on her 14 years’ experience of human factors in medical device design to describe the human factors impact and efforts behind these devices.

Who will this be of interest to?

This should be of interest to healthcare professionals, product designers, process designers and anyone using human factors and technology to design and develop medical devices.

About the presenters

Eva-Maria Carman (Chair) is a Chartered Ergonomist and Human Factors Specialist with the CIEHF and works at the Trent Simulation and Clinical Skills Centre at Queens Medical Centre, Nottingham. She has an MSc in Human Kinetics and Ergonomics from Rhodes University (South Africa) and a PhD from Loughborough University (UK), both which focused on human factors in healthcare. Prior to starting her PhD, she also worked as a research officer in the Ergonomics Unit at the Institute of Occupational Safety and Health in Sankt Augustin, Germany.

Avital Zik is a Human Factors Manager at Medtronic. Avital holds an Msc in Industrial Design from the Technion, Israel Institute of Technology and has experience of more than 15 years of working on complex systems, specialising in medical device development.

Jon Mason is a Chartered Ergonomist working as a Senior Usability Designer at Philips Design in The Netherlands. He has a PhD in Design Creativity and began work at Philips Research in 2007 on the development of new-to-the-world technologies. He’s contributed to over 60 patent filings and is an expert in user experience for smart home applications. He has an MSc in Human Factors and in 2018, moved to Philips Design. In his current role, Jon manages the Eindhoven Human Factors Team, and contributes to the human factors research and development of a wide variety of healthcare solutions. He is a keen promoter of inclusive design and manages external collaborations into designing inclusive healthcare facilities and improving digital human modeling.

Miranda Newbery is a creative human factors and user research consultant with over 14 years’ product development experience. Miranda firmly believes in putting the user at the heart of the design process and combines her expertise in medical devices, human factors regulations, design and user research to creatively identify unmet needs. Miranda originally studied Mechanical Engineering at Cambridge University and Industrial Design Engineering at the Royal College of Art. She is a Chartered ergonomist with the CIEHF and founded Inspired Usability in 2016 to help support the medical device and pharmaceutical industry go beyond the regulatory human factors requirements and create truly inspirational products.