Lucy Crabb

Lucy began her career with BAE Systems after undertaking a year’s industrial placement and completing her degree in Design Ergonomics. She is confident, conscientious and has an extremely high level of technical competence. She has an excellent breadth of knowledge, an ability to adapt to many different problems and interpret complex ideas quickly, applying her knowledge and understanding to the work. 

Lucy had led the human factors ‘Concept of Control’ philosophy which can be used across projects and all BAE business sectors (land, sea, submarines and air). It has required both academic research and application to develop a common process for determining a concept of control in any system in which humans will be teamed with autonomy. The development of concepts of control for future military aircraft is a hugely complex area with highly challenging concepts associated with human interaction with autonomous systems. This requires the acquisition and retention of a significant amount of information whilst understanding the potential use of a system where the operator could/should benefit from autonomy support. The complexity of this project required Lucy to establish excellent working relationships with various multiple disciplinary teams including pilots. She has applied her human factors knowledge to investigate which techniques are best suited to this area.

Lucy critically evaluated BAE’s concept of control research, developing it into a set of project agnostic guidelines, useable by engineers across the wider business. These guidelines are being utilised in two programmes including the Tempest Future Cockpit programme demonstrating that Lucy’s work is directly improving human factors within BAE Systems. To have achieved this so early in her career is hugely impressive and a testament to her ability to approach a problem with a conscientious, logical and user-centred mindset. Crucially, Lucy embodies good human factors practice by putting the user at the heart of everything she does. Lucy has presented the concept of control philosophy to many different stakeholders across the business from fellow human factors engineers to senior managers and capability leads.

Lucy is an excellent human factors engineer and enthusiastic team player who is always willing to assist and participate. She was instrumental in the success of the BAE Systems ‘virtual booth’ at the CIEHF Careers Day, engaging with the CIEHF team, collating information and presentations and answering queries and questions from visitors.

Lucy is now engaged in research which is forging the future of human-autonomy teaming. She is strongly influencing the work on a Virtual Assistant, from architecture to proposing various human-machine interface concepts which is providing considerable and differing experience in diverse areas of her role. Recent achievements include creating engagement between the human factors and software development teams, once again promoting and bringing human factors input into software architecture work, which will have huge benefits in the years to come. 

Adapted from the nomination for this award by Fiona Cayzer, Andrew Batty, Suzy Broadbent
Date of nomination: 16 April 2021